SALES & ACCOUNT MANAGER

  • Full-time
  • Commercial
  • Malta

Short Description

We are looking for experienced Sales & Account Manager. Our Sales & Account Manager will be responsible for identifying, establishing and maintaining the long-term relationship between the customer(s) and BETBY. If you have experience in betting/gambling B-2-B market, please, apply now.

RESPONSIBILITIES

  • Materialize existing leads into new business
  • Manage leads up to date and send monthly sales reports to Management
  • Develop new leads via market research, conference attendance, cold calling, and any other mode suitable for establishing new prospects
  • Attend shows regularly and travel for work as necessary
  • Liaise with various departments internally in order to complete contract reviews; legal, technical and operations
  • Meet monthly and annual sales targets set together with management
  • Complete due diligence on new prospects
  • Negotiate strong commercial models within the set commercial guidelines
  • Identify opportunities and monitor general developments of competitionKey point of contact for the customer.
  • Build and maintain strong, long-lasting customer relationships.
  • Ensure the timely delivery of requests and solutions according to customer needs and objectives.
  • Communicate clearly the status of initiatives. 
  • Coordinate the involvement of company teams, including support, technical and management resources, in order to meet customers’ expectations.
  • Deliver good customer service by responding swiftly to queries and concerns from client.
  • Assist with high severity requests or issue escalations as needed.
  • Introduce new/existing functionalities and products to the relevant teams internally and within our customer’s organization.
  • Maintain detailed knowledge of new and existing products by liaising with colleagues.
  • Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
  • Create and maintain relevant documentation. 
  • Hold and follow up meetings with customers on weekly/monthly basis to review open issues, performance and updates.
  • Push clients to go live and help them boost their performance.

REQUIREMENTS

  • 2+ years’ of proven experience as an Sales & Account Manager or similar position in an online software company. Experience in online gaming companies – a big plus.
  • Strong technical and business orientation – Ability to read and understand information from various sources.
  • Exceptional verbal and written organizational, presentation, and communication skills in English.
  • Excellent analytical and problem solving skills combined with the ability to provide quick resolution to problem.
  • Very dynamic. Multi task. Fast learner. Ability to work well under low supervision.
  • Excellent customer service approach. High availability. Willing to work during non-standard working hours in order to ensure high level of client’s satisfaction.
  • Highly motivated, creative, dynamic and strong team player.

BENEFITS

  • Being a part of an international team focused on excellence in product development
  • Very good remuneration
  • Comprehensive health insurance
  • Team building and fun activities
  • Dynamic and friendly work environment
  • Open and transparent communication
  • Long term career growth opportunities
  • Professional growth, extra education opportunities and cross-location knowledge sharing
  • English classes
  • Fruits and snacks at the office


WHY JOIN OUR DREAM TEAM?

We’re not just people who work together, rest together and make the best B2B gaming betting products together. On top of that we are a big family of strong professionals, who support, trust and make each other laugh!

Our goal is to make online gaming as fun and easy as possible.

We are a creative, technology-driven, development company and we are prepared to work very hard to achieve our goals. We’re fast in decisions, agile in technologies, stable in business and happy as a team :)