Education Specialist (Australia)

  • Full-time
  • Sales Department

DESCRIPTION

"I've been able to learn how to take responsibility, not only for my actions but for my growth. My knowledge of the world of education has increased, as well as my skills and competencies. I have also learnt more about communication and the psychology behind it. There is nothing more incredible than hearing the relief in someone’s voice when you give them a solution to a problem that has been weighing on them. We not only help students, we change lives." - Zanele N (joined 6 months ago)


Who we are

Teach Me 2 provides a premier tutoring service to learners and their families. Our goal is to help families prepare their kids for life by giving them back their confidence in areas they’ve previously struggled. We have a 90+% improvement rate, averaging 20% improvement in results – a difference that has uplifted the life-long trajectory of thousands of people.


Our diverse team includes people from different walks of life, all around the world, with a passion for education. We are heartfelt individuals who are dedicated to personal and professional growth.


Who we’re looking for


Teach Me 2 is seeking an extraordinary person to join our International Learning Strategist team. This person is part analyst, part advisor, and passionately desires to change the face of education in Australia.


Your role and who you’ll be working with


In this role, you’ll take clients from their first interaction with Teach Me 2 all the way through to the implementation of their lesson game plan. The role will require you to draw alongside your clients to understand the issues and concerns that they face and to act as their advisor, setting them up with a game plan to help them reach their education goals, before handing them over to our Customer Support Team.



Key Responsibilities

  • Contact prospective customers to assess their need
  • Build rapport with clients to foster new relationships
  • Set up a game plan for learners to reach their goal
  • Work with the learners to pick the best tutor for their needs
  • Advise clients on the best payment option tailored to their budget
  • Monitor and adjust your behaviour based on personal performance metrics
  • Meet and exceed sales targets
  • Keep up to date with industry knowledge


Requirements

  • Enjoy working in a competitive environment
  • Enjoy speaking to, helping and working with other people
  • Be organised and self-motivated
  • Impeccable written and oral communication skills with an excellent telephone manner
  • Excellent computer skills and fast typing speed
  • Prior sales or education experience is advantageous
  • 2-3 years of customer-facing experience required

Equipment Required

Laptop

Webcam

Stable internet connection