IT Specialist

  • Onboarding
  • Tech
  • Hanoi


  • In the role as an IT Specialist in Crossian, your main responsibilities will be:
  • Troubleshoot app deploy
  • Be prepared to provide technical support for internal applications & network
  • Designing & Maintaining the live systems with high SLA (upto 99.99 %)
  • Build monitoring, tools, and processes to help us detect and respond to operational issues more quickly: CloudWatch, Prometheus, Grafana, PagerDuty, ServiceDesk, ELK,
  • Reduce barriers for engineers to deploy and optimize systems.


  • At least 3+ years working in designing & managing Computer Network infrastructure
  • At least 2+ years with Linux. familiar with the vast majority of Linux tools
  • Experienced with leveraging Bash, Python, Node to automate infrastructure; know Terraform & CloudFormation is a plus
  • Involved in implementing and maintaining a data-driven infrastructure at scale: RDS/Postgres, Elasticsearch, S3, KAFKA, SQS, Redshift,..
  • Involved in CI/CD with Gitlab, SonarQube, Jira, Ansible/Chef,..
  • Experienced troubleshooting real-life critical incidents for the maintain the systems
  • Aims to learn from company’s Cloud Architects & Ambitious to become a SRE and AWS Cloud IT Specialist to help grow the Cloud based micro-services eCommerce platform for the company
  • Good English (Read and write) skills, service-minded, good teamwork and be driven by helping user


·        Salary: $700-$1200

Attractive income (competitive salary, monthly unlimited incentives, annual performance bonus).

·        Clear career roadmap, chance to be promoted and rotated.

·        High-end working environment (central location, modern equipment, lunch/ drink/ snack).

·        20 days of work from home and 12 annual leaves per year.

·        Premium healthcare insurance

·        Annual health check-up

·        Annual company trip, team building, engagement events/ activities

·        Fair, transparent and open working environment/ culture