SALES & ACCOUNT MANAGER

  • Full-time
  • Commercial team
  • Malta

SHORT DESCRIPTION

We are looking for experienced Sales & Account Manager. Our Sales & Account Manager will be responsible for identifying, establishing and maintaining the long-term relationship between the customer(s) and BETBY. If you have experience in betting/gambling B-2-B market, please, apply now.

RESPONSIBILITIES

  • Materialize existing leads into new business
  • Manage leads up to date and send monthly sales reports to Management
  • Develop new leads via market research, conference attendance, cold calling, and any other mode suitable for establishing new prospects
  • Attend shows regularly and travel for work as necessary
  • Liaise with various departments internally in order to complete contract reviews; legal, technical and operations
  • Meet monthly and annual sales targets set together with management
  • Complete due diligence on new prospects
  • Negotiate strong commercial models within the set commercial guidelines
  • Identify opportunities and monitor general developments of competitionKey point of contact for the customer.
  • Build and maintain strong, long-lasting customer relationships.
  • Ensure the timely delivery of requests and solutions according to customer needs and objectives.
  • Communicate clearly the status of initiatives. 
  • Coordinate the involvement of company teams, including support, technical and management resources, in order to meet customers’ expectations.
  • Deliver good customer service by responding swiftly to queries and concerns from client.
  • Assist with high severity requests or issue escalations as needed.
  • Introduce new/existing functionalities and products to the relevant teams internally and within our customer’s organization.
  • Maintain detailed knowledge of new and existing products by liaising with colleagues.
  • Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
  • Create and maintain relevant documentation. 
  • Hold and follow up meetings with customers on weekly/monthly basis to review open issues, performance and updates.
  • Push clients to go live and help them boost their performance.


REQUIREMENTS

  • 2+ years’ of proven experience as an Sales & Account Manager or similar position in an online software company. Experience in online gaming companies – a big plus.
  • Strong technical and business orientation – Ability to read and understand information from various sources.
  • Exceptional verbal and written organizational, presentation, and communication skills in English.
  • Excellent analytical and problem solving skills combined with the ability to provide quick resolution to problem.
  • Very dynamic. Multi task. Fast learner. Ability to work well under low supervision.
  • Excellent customer service approach. High availability. Willing to work during non-standard working hours in order to ensure high level of client’s satisfaction.
  • Highly motivated, creative, dynamic and strong team player.



BENEFITS

  • Being a part of an international team focused on excellence in product development
  • Very good remuneration
  • Comprehensive health insurance
  • Team building and fun activities
  • Dynamic and friendly work environment
  • Open and transparent communication
  • Long term career growth opportunities
  • Professional growth, extra education opportunities and cross-location knowledge sharing
  • English classes
  • Fruits and snacks at the office