Senior/ Lead Data Analyst

Who We Are: Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.

About the Opportunity: As a Senior/Lead Data Analyst at Crossian LLC, you will act as the right hand to the CEO and BOM (Board of Management), providing critical data insights that influence strategic business decisions. This role demands a proactive leader who can seamlessly bridge business, tech, and Data Engineering teams, including Cloud DevOps, ensuring that all parts of the business are aligned and informed through impactful data analysis.

• Strategic Analysis & Insight Generation:
• Collecting and Cleaning Data: Strategize and control quality for gathering data from various sources and ensure its accuracy and completeness through thorough cleaning and preparation for analysis.
• Analysis and Insights: Conduct in-depth analysis, develop hypotheses, and provide insights that drive business strategies.
• Data Visualization: Utilize advanced data visualization techniques to create charts and graphs that effectively communicate these insights.
• Decision Support: Actively contribute to daily decision-making processes by delivering actionable insights to the CEO and BOM, enhancing their understanding of key business metrics and trends.
• Predictive Analytics: Develop and implement predictive models to anticipate future trends and behaviors, providing a forward-looking perspective to business strategies.
• Dashboard & BI Development:
• BI Development: Lead the creation of a self-service BI system that includes dashboards and exploratory reports, utilizing various BI tools to meet business needs.
• Dashboard Development: Additionally, responsible for developing and maintaining hundreds of real-time data monitoring dashboards for business operations, ensuring broad accessibility and visibility.
• Data Management & Integration:
• Data modeling: Define and manage schemas for business-focused data objects & Implement advanced data modeling techniques to enhance data accessibility and utility for strategic analysis and decision-making.
• Data flows: Develop and maintain robust ELT pipelines and processes to ensure the smooth ingress and integration of data from multiple sources.
• Data Warehouse: Oversee the management of the data warehouse, ensuring its optimal performance and alignment with business requirements.
• Data Governance: Develop and enforce data governance policies to ensure data quality, consistency, and compliance with regulatory requirements.
• Leadership & Team Collaboration:
• Leadership: Lead a small team of DA - Data Analysts, fostering an environment of collaboration and continuous improvement. Work closely with the Business, Tech & Data Engineering teams to enhance data-driven decision-making processes;
• Collaboration: Serve as a critical bridge between all the stakeholders ensuring clear communication and alignment on business objectives and technological capabilities.
• Skill Development: Promote continuous professional development within the team by organizing workshops, training sessions, and encouraging certification in relevant data technologies.
• Trend Analysis:
• Global Methodologies: Continuously follow global Data Analytical methodologies and toolsets to drive strategic decisions within the organization, ensuring that our business stays ahead of Market-shifts and Technological-advancements.

• Educational Background: Master’s degree preferred in Data Science, Computer Science, Mathematics, Statistics, or a related field. A Bachelor’s degree in these fields is also acceptable.
• Professional Experience: At least 5 years working in DA role with proven leadership experience, ideally within eCommerce or Tech-startups.
• Technical Proficiency: Expertise in SQL and BI tools, along with a strong understanding of data modeling, data warehousing, and real-time data monitoring. Familiarity with cloud technologies and DevOps practices is essential.
• Database Management: Understanding the principles of database management and being able to perform exploratory data analysis is essential.
• Analytical Skills: Superior ability to analyze complex datasets and utilize advanced data visualization techniques to derive actionable insights.
• Communication Skills: Exceptional verbal and written communication skills, adept at presenting complex data insights clearly and influencing strategic decisions.
• Leadership Skills: Demonstrated ability in leading data teams, promoting collaboration, and driving continuous improvement in a dynamic environment.
• Innovative Thinking: Ability to keep pace with industry trends in data analytics methodologies and tools, applying this knowledge to drive the business forward.
• English proficiency

Preferred (but not required)

• Machine Learning Techniques: Familiarity with machine learning algorithms and their applications in data analysis.
• Big Data Platforms: Experience with big data technologies such as Hadoop and Spark for handling large datasets.
• Programming Proficiency: Skilled in programming languages like Python and R for data analysis and automation tasks.
• Familiarity with the Agile toolset, such as Gitlab, Jira, Confluence, and Slack.

• Competitive Compensation: Attractive salary with performance bonuses and the potential for stock options based on contribution.
• Career Growth: Opportunities for professional development and advancement within a rapidly growing global company.
• Work Environment: Dynamic, collaborative, and innovative work culture with a focus on continuous learning and improvement.
• Office Location: Modern office in the heart of Hanoi, equipped with the latest technologies to support your work and creativity.

Apply Now: If you are a driven data professional seeking to impact the future of eCommerce through strategic data analysis and leadership, join us at Crossian LLC. Together, we can redefine the landscape of cross-border eCommerce. Apply today to become part of our visionary team!