Communications Specialist (Internal Communications and Employer Branding)

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 700% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.

Reporting to our People Ops Director, you will be one of the first building blocks of our transformation. You will act as a pioneer, a change agent, a people empathizer, a culture champion, and most importantly a brand promoter that embodies and spreads the spirit of Crossian.

This role is perfect for you if you are a self-starter, have proven experience in delivering top notch Communications programs, and you have a relentless drive to promote Brand and Culture. This position offers a promising and rewarding career path for individuals who can challenge the status quo and are driven to make an impact.

• Internal Communications
• Independently develop and implement comprehensive employee and channel communications strategy, content, messaging framework and timeline to drive desired behavior
• Plan, coordinate, and implement company events, team-building activities, holiday celebrations in collaboration with People Operations and Empowerment department
• Participate in ideas and implement new production, update new communication materials about the company (Corporate film, brochure, flyer, poster, banner, etc.)
• Understand the communications needs of various internal audiences (C-levels, managers and leaders, expatriates and all employees) crafting messages that are impactful and lead to desired outcomes
• Serve as communications consultant and strategist for internal business partners/stakeholders



• Employer Branding
• Take charge of communications and advertising activities that elevate our brand visibility and awareness, attracting top talent to join our company 
• Drive the promotion of our EVP through compelling content across various social platforms (LinkedIn, Facebook, Titok, and other platforms)
• Organize and participate in job fairs and recruitment events in collaboration with Talent Acquisition team
• Cultivate partnerships with key organizations, including universities, associations, student groups, and Best Places to Work Award organizations

• Bachelor's degree in Communications, Marketing or a relevant field
• At least 3 years of experience in internal communications and/or employer branding
• Proven experience managing, leading, driving and measuring project teams toward common goal
• Advanced writing and editing skills - very minimal peer or manager edits needed
• Strong communication, listening and interpersonal skills
• Strong organization skills with a keen eye for detail
• Ability to link communications plans and activities to business results
• Sound knowledge and understanding of employee communications methodologies, tools and vehicles
• High levels of tact and diplomacy

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Competitive salary (18-22M VND, negotiable depending on what you bring to the table)
• Full salary during probation
• 12 days work-from-home & 12 days of paid annual leave
• Global health insurance package for yourself and annual health checkup
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5* annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company L&D Program + dedicated L&D budget for managers 
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws

Please note that we appreciate all applicants for their interest; however, only those candidates selected for interviews will be contacted.