Senior Quality Engineer (Up to 30 months of salary annually)

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach $100 million of revenue in 2024, a cumulative average growth rate of over 1000% in just under 4 years. Our mission now is to harness the power of technology to develop a direct-to-consumer approach and enhance customer lifetime value.

We are looking for a skilled Full Stack Quality Engineer to join our team and ensure the delivery of high-quality software products. This role combines expertise in manual and automated testing, technical acumen, and collaboration skills to maintain product excellence across the development lifecycle. As a full-stack QC Engineer, you will work closely with product managers, developers, and stakeholders to test and improve our systems, ensuring an exceptional user experience and alignment with business goals.

Testing and Quality Assurance:

• Design, develop, and execute test plans and test cases to ensure comprehensive coverage of product requirements.
• Perform functional, integration, regression, and system testing for both frontend and backend systems.
• Create and maintain detailed reports on testing progress, defects, and outcomes.
• Review and refine test strategies to optimize quality and efficiency.
• Ensure cross-browser, cross-platform, and device compatibility for applications.

Automation Testing:

• Develop, implement, and maintain automated test scripts using tools like Cucumber, Serenity BDD, and Playwright.
• Conduct API testing using tools such as Postman and performance testing with JMeter.
• Collaborate with the DevOps team to integrate automated tests into CI/CD pipelines using Jenkins and Git.
• Leverage programming skills in Java or JavaScript to enhance testing frameworks.

Collaboration and Delivery:

• Collaborate with BAs, developers, and product managers to understand requirements, provide input, and ensure alignment.
• Act as a quality advocate, focusing on delivering features that meet user needs and maintain high standards.
• Evaluate product readiness and release timelines based on test results and team discussions.

Leadership and Influence:

• Share quality-focused practices and promote a quality-first mindset within the team.
• Mentor team members on testing techniques and workflows to enhance overall quality.
• Ensure workflows and processes are followed consistently and improve them when necessary.

Continuous Monitoring and Improvement:

• Monitor product performance and user feedback in production environments to identify improvement areas.
• Stay updated with industry trends, tools, and best practices to continually improve testing processes.
• Drive initiatives to improve product quality, user satisfaction, and team productivity.

• Education:
• Bachelor's Degree in Information Technology, Computer Science, or a related field
• Experience:
• Minimum of 4 years of experience as a Software Tester or QC Engineer, with significant exposure to both manual and automated testing.
• Technical Skills:
• Proficient in coding with the ability to learn and apply automation testing tools.
• Deep understanding of APIs/Web-services and familiarity with testing tools such as Postman, BrowserStack, and curl.
• Knowledge of Agile/Scrum methodologies and practices like TDD/BDD.
• Tools and Documentation:
• Proficient with Atlassian tools (Jira, Confluence) and mock-up tools (e.g., Figma, draw.io,..).
• Ability to write Software Development Requirement Documents and Functional Specifications.
• Experience with test automation frameworks (e.g., Playwright, Cucumber, cypress.io,..) is a plus.
• Soft Skills:
• Excellent Problem-Solving skills and Critical Thinking.
• Outstanding Communication and Documentation skills.
• Ability to work collaboratively in a fast-paced, Agile environment.
• Proactive and self-motivated with a strong sense of ownership.

Preferred (but not required)

• ISTQB certification or equivalent.
• Experience in the eCommerce industry.
• Familiarity with CI/CD pipelines.
• Proficiency in English.

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• A rewarding management role that has direct impact on the organization 
• Competitive salary (negotiable depending on what you bring to the table)
• Full salary during probation & Guaranteed 13th month salary 
• 12 days work-from-home & 12 days of paid annual leave, plus seniority paid leave
• Global health insurance package for yourself and direct family members, plus annual health checkup
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/ quarterly/ annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws