Production Merchandiser (Intimates/Outerwear, US Market, English required)

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.

Position overview:

We are seeking a highly organized and detail-oriented Production Merchandiser to join our team. The ideal candidate will be responsible for overseeing various aspects of the production process, from planning to inspection, while directly engaging with suppliers and vendor factories. The role entails effective communication and coordination with multiple departments, including sourcing and purchasing, accounts, production, and shipping. The Production Merchandiser will play a crucial role in ensuring seamless operations and timely delivery of high-quality products to our customers by fostering strong relationships with suppliers and overseeing production activities closely.

Production Planning

• Develop and implement production plans to meet our sale demands and deadlines
• Maintain a detailed record of each production request, including specifications, deadlines, and any special requirements
• Oversee yarn purchasing, knitting, dyeing, printing, sampling, production processes, and inspection
• Coordinate with suppliers and vendors to ensure timely delivery of raw materials and components
• Monitor and track the progress of production programs and take necessary actions to address any issues or delays
• Coordinate with relevant departments to address any issues or delays that may arise during the production process

Monitoring Payment Requests

• Keep track of payment requests related to production activities, including raw materials procurement, manufacturing services, and logistics
• Ensure that payment requests are submitted accurately and in a timely manner, adhering to established payment schedules and protocols
• Communicate with account and finance departments to verify the status of payment requests and resolve any discrepancies or issues promptly

Production Management

• Oversee sampling, production processes, and inspection
• Coordinate with suppliers and vendors to ensure timely delivery of raw materials and components
• Monitor and track the progress of production programs and take necessary actions to address any issues or delays

Documentation and Reporting

• Maintain accurate records of production activities, including orders, schedules, and inventory
• Generate reports on production metrics, performance, and quality for management review

• Bachelor's degree in business, Supply Chain, or related fields
• 3+ years experience in sourcing/procurement with Chinese partners
• Experienced in working directly with factory in apparels industry
• Have background and knowledge in Chinese culture
• Fluent in Chinese/English
• Superior communication and negotiation skills
• Proven success in securing favorable contracts
• Being detail-oriented

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Competitive salary (negotiable, depending on what you bring to the table).
• Full salary & SHUI during probation.
• Guaranteed 13th month salary
• Attractive yearly bonus package at year-end
• Young, dynamic, transparent and open-minded working culture. All ideas are welcome!
• 15 days of paid annual leave
• Global health insurance package, plus annual health check-up.
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve.
• Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events.
• General company T&D Program.
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws.

Please note that we appreciate all applicants for their interest; however, only those candidates selected for interviews will be contacted.