Production Merchandiser (Garment - Chinese/English)

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 700% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.

Position overview:

We are seeking a highly organized and detail-oriented Production Merchandiser to join our team. The ideal candidate will be responsible for overseeing various aspects of the production process, from planning to inspection, while directly engaging with suppliers and vendor factories. The role entails effective communication and coordination with multiple departments, including sourcing and purchasing, accounts, production, and shipping. The Production Merchandiser will play a crucial role in ensuring seamless operations and timely delivery of high-quality products to our customers by fostering strong relationships with suppliers and overseeing production activities closely.

Supplier Identification & Evaluation

• Source potential suppliers/factories in China through market research and network outreach
• Develop criteria for vetting new suppliers on production capabilities, quality systems, lead times, etc.
• Assess supplier facilities and conduct capability audits

Sourcing execution

• Analyse new product request from R&D team and start end-to-end sourcing projects including product match assessment, price negotiations, contracts
• Follow up sourcing activities to ensure on-time delivery of orders
• Keep tracking on sale volume of the product and proactively expand sourcing scope to ensure capability of order fulfillment from suppliers

Production Planning

• Develop and implement production plans to meet our sale demands and deadlines
• Maintain a detailed record of each production request, including specifications, deadlines, and any special requirements
• Oversee yarn purchasing, knitting, dyeing, printing, sampling, production processes, and inspection
• Coordinate with suppliers and vendors to ensure timely delivery of raw materials and components
• Monitor and track the progress of production programs and take necessary actions to address any issues or delays
• Coordinate with relevant departments to address any issues or delays that may arise during the production process

Monitoring Payment Requests

• Keep track of payment requests related to production activities, including raw materials procurement, manufacturing services, and logistics
• Ensure that payment requests are submitted accurately and in a timely manner, adhering to established payment schedules and protocols
• Communicate with account and finance departments to verify the status of payment requests and resolve any discrepancies or issues promptly

Production Management

• Oversee sampling, production processes, and inspection
• Coordinate with suppliers and vendors to ensure timely delivery of raw materials and components
• Monitor and track the progress of production programs and take necessary actions to address any issues or delays

Documentation and Reporting

• Maintain accurate records of production activities, including orders, schedules, and inventory
• Generate reports on production metrics, performance, and quality for management review

• Bachelor degree in business, Supply chain, ...
• +3 years experience in sourcing/procurement with Chinese partners
• Experienced in working directly with factory in apparels industry
• Have background and knowledge in Chinese culture
• Be familiar with sourcing platform like Ali Express, Tmall, 1688
• Fluent in Chinese/English
• Superior communication and negotiation skills
• Proven success in securing favorable contracts
• Being detail-oriented

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:



• Competitive gross salary (20-35 million VND depending on what you bring to the table)
• Full salary during probation
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• 12 days work-from-home & 12 days of paid annual leave
• Global health insurance package for yourself and direct family members
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program + dedicated T&D budget for managers 
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws



Please note, we thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.