Senior Quality Assurance

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.

The Senior Quality Assurance is responsible for ensuring high standards of quality, fit and technical accuracy for all bra styles. Primary duties include:

• Establish and uphold sizing, fit and quality standards for all bra styles based on company specifications and industry best practices. 
• Develop precise size charts and technical design specifications for each bra style. Make recommendations for sizing adjustments based on fit assessments and customer feedback. 
• Perform ongoing fit assessments, wear tests and quality inspections of bras, identifying any issues with cup sizing, band support or other areas affecting quality, comfort or shaping. 
• Review key metrics on fit, quality and customer satisfaction to highlight opportunities for improvement and optimize bra designs.
• Stay up-to-date with the latest bra sizing standards, materials, construction techniques and tools for improving bra fit, quality metrics and technical design. Remain actively aware of trends in fabrics, features and shapes to guide recommendations and updates. 
• Provide training and guidance on bra fit, sizing and quality standards to ensure best practices across all areas. 
• Additional duties supporting the design, evaluation and quality assurance of company bras. May undertake special projects focused on new bra design, revising technical specifications or fit assessments. 

• 3+ years of proven experience as a quality inspector for bras, intimate apparel or swimwear.
• Proficiency creating size charts, technical drawings/packs, and evaluating fit.
• Have at least 1 year  experience in women's bra design and measurement.
• Be familiar with US standards for apparel products is a plus
• Strong knowledge of bra manufacturing processes and how to determine and correct issues affecting bra quality or fit. 
• Superior communication and problem-solving skills. Provides clear guidance and training internally on bra technical design, fit and quality. 
• Can communicate in English. Chinese is a plus

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

•  Competitive salary (negotiable depending on what you bring to the table)
• Full salary during probation
• 12 days work-from-home & 12 days of paid annual leave
• Global health insurance package for yourself
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws