Sales/Account Manager - Francophone Region

Are you passionate about driving growth and forging strategic partnerships in the dynamic field of digital identity management? Do you thrive in a fast-paced environment with a keen eye for identifying new business opportunities? If so, we want you to join our team as a Sales/Account Manager within the Francophone Region.

Seamfix Limited is on a quest within the next 9 more years (in line with our 10-year strategic objectives) to deliver value to 1 billion end customers, empower 10 thousand businesses, and build 1 thousand leaders.

In Seamfix, we are extremely aware that there are endless possibilities if we can be one united people who speak the same creative language, create with the same image or picture of success, and work towards the same end goal hence, we are looking for one who is a team player, who will resonate deeply with our vision, speaks the same creative language and desires same or even bigger impact.

We help organizations acquire and service a lot of customers digitally by seamlessly automating their onboarding and service delivery processes so that they can be more productive, make their customers happy, and boost their revenues. Our identity and essence are solving problems in a very seamless manner in line with our name; Seamfix is coined from Seamless fixing of problems.

• Manage, supervise, and coordinate day-to-day activities with respect to the client’s operations and issue resolution
• Engage client’s stakeholders frequently to ensure they are happy, and they derive maximum satisfaction.
• Manage stakeholders’ expectations by identifying what needs to be done and take action to avoid unnecessary escalation.
• Establish, develop, and maintain positive business - client work relationships.
• Analyze business requirements and communicate such clearly to the team
• Plan and manage customer deliverable inline with standard Project Management Principles
• Get sign-offs for job completion and invoicing for completed deliveries
• Develop new business from existing clients and actively seek new sales opportunities
• Liaise with internal stakeholders and communicate the appropriate feedback to client’s stakeholders.
• Motivated to meet set revenue targets within the client’s organization
• Any other responsibilities as assigned by the Line Manager

PII DATA PROCESSOR RESPONSIBILITIES

• Design, create, and implement IT processes and systems that would enable the data controller to gather personal data.
• Use tools and strategies to gather personal data.
• Implement security measures that would safeguard personal data.
• Store personal data gathered by the data controller.
• Transfer PII data from the data controller to another organization and vice versa.

• Bachelor’s or Master’s Degree in Computer Science or a related field.
• 4–5 years’ experience in Sales, Account Management, or Partnerships roles.
• Strong knowledge of sales processes, account growth strategies, and partnership management.
• Commitment to continuous professional development through workshops, seminars, and conferences.
• Demonstrated ability to communicate, present, and influence effectively at all levels of an organization.
• Strong verbal and written communication skills in both English and French (mandatory).
• Solid understanding of technology trends and market dynamics, particularly in cash management or enterprise solutions.
• Strong negotiation skills with the ability to confidently discuss pricing, value propositions, and commercial trade-offs.
• Good understanding of competitive products, services, and market positioning.
• Ability to make decisions in complex or ambiguous situations.
• Experience handling sales or account engagements within telecom or related industries is an advantage.
• Willingness to travel across Francophone markets as required.

ESSENTIAL SKILLS

• Excellent analytical skills
• Strong business and commercial acumen
• Self-driven, decisive, and energetic work approach
• Strong documentation and reporting skills
• Excellence-driven mindset
• Strong ownership mentality
• High level of integrity