Project Coordinator (Supply Chain Operations)

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.

We're looking for a dynamic and experienced individual to join our team, the Production / Supply Chain Management, as a Project Coordinator (Supply Chain Operation). This is your chance to play an instrumental role in our exciting team focusing on product development, and enhancement. As a Senior Project Coordinator, you will be at the heart of ensuring the seamless execution of our tasks and timelines, providing invaluable support to various teams and stakeholders.

As a key player in our dynamic team, your contributions will be felt across the organization. Here's how you'll make a difference:

1.    Task and Timeline Management:

• Work closely with internal stakeholders (Production team, marketing team, and product team) to manage and coordinate tasks and timelines.
• Coordinate with external stakeholders (suppliers, factories, etc.) to ensure requirements are met.
• Use management tools such as Jira and Asana to track progress and ensure that deadlines are met.
• Monitor milestones and proactively detect potential risks, developing contingency plans as needed.

2.    Communication:

• Draft and distribute timely updates to internal stakeholders.
•  Serve as a central point of contact for inquiries and information sharing.

3.    Feedback Management:

• Collect, categorize, and distribute feedback from teams and other business partners.
• Turn insights into actionable plans in collaboration with cross-functional teams.
• Manage the feedback loop to ensure continuous improvement and alignment with goals.

4.    Data-Driven and Agile Mindset:

• Utilize data to inform decision-making and improve outcomes.
• Apply agile methodologies to enhance efficiency and adaptability.
• Help build and nurture an agile culture within the team and across the organization.

5.    Documentation:

• Create, update, and maintain all the documents and knowledge repositories.
• Ensure that information is organized and accessible to all relevant teams.

We value talent, dedication, and a commitment to growth. If you possess the following qualifications, you're already a step ahead:

• Bachelor's degree in Business Administration or related majors.
• Minimum 4 years of proven experience in project coordination, project management or similar roles within a dynamic and fast-paced environment.
• Experience using project management tools is a competitive advantage.
• Certified Project Management Professional (PMP, PMI-ACP, CAPM, PfPM, PgPM...) is a plus.
• Excellent organizational and time-management skills, with a keen eye for detail.
• Strong communication abilities, both written and verbal.
• Proficiency in English is essential (IELTS 7+).
• Agile mindset, ability to work effectively within a diverse team, adapting to changing priorities.

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Competitive salary range
• Guaranteed 13th month salary
• Full salary & social insurance package during probation
• 12 days of paid annual leave + 2 well-being day
• Global health insurance package for yourself
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws