Risks and Financial Services (RFS) Manager

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 700% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.

We are seeking a Risks and Financial Services Manager to drive financial excellence within our organization. In this role, you will be tasked with improving financial strategies that contribute to the company's growth and uphold financial integrity. Serving as a strategic partner to key internal stakeholders and executives, you will be a contributing member of the Board of Managers, and report directly to our CEO. You will integrate directly with Crossian’s CFO consulting team in the United States. Your leadership of the Risks & Financial Services (RFS) team will be instrumental in implementing innovative financial practices aligned with our core values and business objectives.

This position encompasses a broad spectrum of responsibilities, challenging you to apply a comprehensive set of strategic, leadership, and operational skills. Your role will involve overseeing various financial functions, including but not limited to financial planning, budgeting, accounting, and compliance.

If you possess exceptional financial acumen, analytical capabilities, and a knack for strategic decision-making, we want to hear from you!

1. Strategic Partnership

• Collaborate with senior management to develop and execute financial strategies that align with organizational goals
• Provide a critical review of all financial statements, reports, analysis and projections to ensure a “no-surprise” environment
• Transform financial data into strategic insights, guiding operational leaders towards increased profitability through meaningful dialogue and proactive financial planning

2. Operational Management

• Finance Operations
• Direct the development, implementation and revision of finance & accounting policies, procedures and systems to ensure that all financial and accounting practices are complementary to, and in compliance with, all applicable corporate and regulatory policies and procedures
• Direct and review the data collection and preparation of budgets, financial reports, and other documents, business plans and reports, as required by regulatory and/or government agencies
• Direct the timely and accurate preparation of periodic financial statements, regulatory reports, analysis, forecast and operating plans
• Lead or support any ad-hoc projects and financial analyses as needed, particularly in projects involving variance analysis/reporting and key metric reporting
• Respond to underwriting and KYC requests from internal financial systems partners including: PayPal, Stripe, Braintree, Payoneer and Wise
• Business Data and Risks Management
• Lead and grow current business data team and service offerings
• Analyze operational risks and provide actionable insights to our supply chain, product development and customer service teams
• Build new and improve current data models to support business operations
• Accounting
• Direct the timely and accurate preparation of periodic financial statements, regulatory reports, analysis, forecast and operating plans in accordance with local/regional/global reporting standards
• Oversee, plan and coordinate, as applicable, internal and external audits, including the preparation of audit schedules and account reconciliations. Investigate, and resolve unusual transactions, activities, questions and issues as they arise
• Work directly with outside consultants, agencies, bankers, regulators on an assortment of financial and accounting issues

3. Team Leadership

• Acquire talents, and provide training and maximize efficient and effective uses of finance & accounting resources
• Manage staff PDPs to achieve both personal, professional and corporate goals

1. Background

• A Bachelor’s/Master’s Degree in Accounting or Finance or CPA qualification (or equivalent)
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control
• Possessing an active Chief Accountant Certificate for Vietnam will be considered an asset



2. Experience

• 10 years of working experience in finance or accounting operations, risk control with 5 years at management level
• Experience in vendor and contractor relationships
• Experience in driving and implementing process improvement

3. Skills

• Strong critical thinking and problem-solving skills 
• Proven experience and ability to adapt to a fast-paced environment with a growth mindset
• Proven experience handling and analyzing large volumes of data
• Proven experience in prioritizing and managing expectations
• Strong communication and articulation skills for team communication and reporting up
• Solid ability to prepare and carry out presentations to large and senior audiences
• Excellent leadership and team management skills
• Fluent in English
• Knowledge of SQL and data analysis tools will be considered assets for the role

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• A rewarding management role that has direct impact on the organization 
• Competitive salary (negotiable depending on what you bring to the table)
• Full salary during probation & Guaranteed 13th month salary 
• 12 days work-from-home & 12 days of paid annual leave, plus seniority paid leave
• Global health insurance package for yourself and direct family members, plus annual health checkup
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/ quarterly/ annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws