Crossian is a high-growth technology-driven eCommerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.

As an integral part of our Technology Innovations CoE, you will work under the supervision of the Engineering Manager and Tech Leaders while receiving guidance from the firm's CTO. Operating within a dynamic Silicon Valley-style Tech-startup environment (Agile mindset), you'll join daily check-ins with the team to stay updated on the project progress and collaborate with the eco-system.

Our aim is to build a comprehensive Cross-border eCommerce Platform that features solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM, and more:

• Develop a Storefront solution
• Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
• Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
• Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.
• Plus, numerous other opportunities await your input.

Your role as a Talent QC Engineer will be vital in ensuring the quality of our software products and influencing the tech team to adopt a Quality Mindset. We don't see QC as merely testers; we see them as key contributors in instilling a Quality Standard across the team. As a Talent QC Engineer, you will be trained with the skillsets and mindset required to grow into a Senior QC or Quality Leader position.

• Review and analyze software requirements, identifying any unclear or inconsistent items, and seek clarification as needed
• Work with the team to design tests, such as test data, test cases, test scripts, or testing methods
• Build manual test cases/test scenarios based on requirements, user stories, and acceptance tests within the test plan
• Responsible for testing Web Frontend & Backend systems and be accountable for all aspects of testing and QC process throughout the full project lifecycle
• Participate in release (with a Release Note document), support internal users, and ensure the quality of Software post-release
• Identify, analyze, report test results, and monitor defects in the defect tracking system
• Produce clear and concise testing documentation and adhere strictly to the test process
• Contribute to Agile meetings to understand user stories and acceptance criteria, collaborate within Agile sprint teams to conduct component and system-level testing

• Fresh graduates with Professional QC Cert or those with 6 months to 1 year of experience as a QC Engineer
• Bachelor's Degree in IT or CS from a top-tier University
• Coding proficiency (in any language) and ability to learn Automation testing
• Strong problem-solving capacity and critical thinking ability
• Familiarity with writing Software Development Requirement Documents, Functional Specification documents, and in preparing UI mock-ups
• Experience in creating and maintaining test artifacts and in knowledge about APIs, Web Services in a testing context
• Familiarity with Restful API testing tools: Browser Inspection, Postman, BrowserStack, curl, etc
• Strong communication and documentation skills

Preferred (but not required)

• Experience in Agile/Scrum projects
• Familiarity with Atlassian toolset (Jira, Confluence) + mock-up toolset (Figma, Draw.io,..)
• ISTQB certificate
• Understanding of the eCommerce system
• Experience with TDD/BDD
• Proficiency in English

We believe in providing equal opportunities to all employees. Therefore, we encourage all qualified individuals, regardless of gender, age, disability, race, ethnicity, origin, religion, or economic background, to apply. Our primary focus in hiring is to drive our company forward with talented and dedicated individuals.

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Competitive salary (10-29M VND & negotiable depending on what you bring to the table)
• Full salary during probation
• 20 days work-from-home & 12 days of paid annual leave
• Global health insurance package for yourself and direct family members
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
•  Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws