Senior Data Analyst

  • Full-time
  • Risks & Financial Services
  • Hanoi

ABOUT THE ROLE

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 700% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.


As a Senior Data Analyst of our Risks & Financial Services (RFS) Team, you will employ your expertise in establishing large datasets, developing models and transferring complex data into actionable insights to provide pivotal support to business decision-making across the company. Reporting to our Business Data, Risks and Finance Team Leader, you will also work closely with our CEO and other business partners to help functional teams track data, identify trends, anticipate shifts and seize opportunities.



This role offers you the prospect to make a significant impact, influencing strategic decisions and driving the company forward. If you possess exceptional analytical capabilities and a dedication to the intricacies of business data, we want to hear from you!

WHAT YOU WILL DO

  • Collect, clean, and preprocess data from various sources
  • Establish datasets scientifically to meet complex reporting requirements
  • Conduct in-depth analysis of structured and unstructured data to uncover insights and trends
  • Develop and maintain data models, dashboards, and reports to monitor key performance indicators
  • Collaborate with different functional teams to understand business requirements and propose report templates to meet the information needs for operational and decision-making purposes
  • Identify opportunities for improvement and optimization through data analysis
  • Present findings and proposals to stakeholders in a clear and concise manner
  • Other tasks as requested by management

WHAT WE ARE LOOKING FOR

  • Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or related fields
  • Minimum 5 years of experience in a Data Analyst position or equivalent
  • Proficiency in organizing data scientifically for long-term use, growth and optimization
  • Highly skilled in Excel and Google Sheets, data manipulation and analysis using SQL, Python, or R
  • Proficiency in data visualization tool Quicksight. Knowledge of other data visualization tools such as Power BI & other visualization tools is an advantage
  • Strong critical thinking, analytical and problem-solving skills
  • Excellent communicator with strong presentation skills
  • Ability to work independently and in a team
  • Experience in data analysis in e-commerce, financial industry, or environments with large transaction volumes is an advantage
  • Having knowledge and experience in building, managing Big Data is an advantage

WHAT YOU CAN EXPECT

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:


  • Competitive gross salary (negotiable depending on what you bring to the table)
  • Full salary during probation
  • 12 days work-from-home & 12 days of paid annual leave
  • Extra seniority paid annual leave
  • Global health insurance package for yourself and direct family members
  • Guaranteed 13th month salary
  • Quarterly bonus & Year-end bonus as part of our profit sharing program
  • A Pantry & a Crossian Cafe stocked with goodies, ready to serve
  • Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
  • General company T&D Program + dedicated T&D budget for managers 
  • Other benefits in accordance to Company's Policy and Vietnam Labor Laws