Senior Learning & Development Specialist (1-1.2B VND/year)

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.



As a Senior Learning & Development Specialist, you will strategically shape and drive our employee learning experiences, equipping our teams with the essential skills and knowledge to excel in a continuously evolving environment. Your work will directly influence employee growth, engagement, and retention through the design and delivery of innovative, impactful learning programs. Collaborating closely with company leaders, you'll foster a culture that values continuous professional growth, aligning talent development initiatives seamlessly with Crossian’s long-term strategic ambitions.

Learning & Development Business Partner (L&DBP)

• Develop and execute an impactful L&D strategy aligned with Crossian’s rapid growth, business objectives, and talent priorities.
• Conduct comprehensive needs assessments, proactively identifying skill gaps, and crafting tailored learning solutions.
• Create, manage, and oversee the annual L&D plan, effectively balancing scope, timelines, and budgets.

Training Program Design & Delivery

• Design, curate, and deliver blended learning programs, combining e-learning, instructor-led sessions, experiential activities, coaching, and practical job application.
• Facilitate engaging workshops, training sessions, and webinars for diverse employee groups, including leadership, technical teams, and cross-functional staff.
• Develop cutting-edge training content focused on leadership, soft skills, technical competencies, and digital literacy aligned with Crossian’s innovation-driven culture.

Trainer Development & Knowledge Sharing

• Build, develop, and manage an internal network of subject matter experts and trainers to effectively scale learning across the company.
• Champion and drive knowledge-sharing initiatives, including internal training sessions, cross-functional learning exchanges, and peer-to-peer mentoring.

Performance & Impact Measurement

• Evaluate and measure the effectiveness of learning programs through qualitative and quantitative methods, including feedback surveys, assessments, and performance metrics.
• Analyze learning data to generate actionable insights, informing senior management of training impact and identifying future learning priorities.

• Minimum 5 years of direct experience in Learning & Development, talent management, or a closely related field.
• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related discipline.
• Exceptional facilitation, public speaking, and storytelling skills to effectively engage diverse audiences.
• Proven ability in stakeholder management, partnering successfully with senior leaders and cross-functional teams.
• Data-driven and analytical mindset, capable of assessing training outcomes and providing strategic recommendations.
• Strong organizational and project management skills, with demonstrated success in managing multiple concurrent initiatives.
• Advanced proficiency in English (IELTS 7.0+ or equivalent).

Preferred Qualifications

• Professional certifications in L&D, coaching, instructional design, or related fields (CPLP, ATD, CIPD, SHRM).
• Experience working in technology, e-commerce, or MNC environments.

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package that not only retains employees but allows them to excel in their profession. These include:

• Total Compensation Package: 1 - 1.2B VND per year
• Monthly Salary Range: 35-40M VND (depending on experiences)
• Bonuses: Average 18 months performance and annual bonuses per year
• Full salary during probation
• Global health insurance, Training & Development budget, Team building budget, 5-star company events, 12 days Work-from-home allowance & much more. 
• Other benefits in accordance with the Company's Policy and Vietnam Labor Law.